AliveChat Review

Administrators are the target group of this AliveChat iPhone application that comes to give them some freedom to move around and still maintain a firm grip on their daily tasks. Developed in the exact likeness of the traditional same-name computer version, live chat support software, this application has an undeniable advantage over it, that of being portable. It offers administrators the traditional live chat options such as chat with the operators, message reception and chat transcripts review. No need telling how much easier and smoother their daily tasks will become with this tool, outfitted with iPhone App’s traditionally fast-loading interface.

There are three following options featured on this application’s interface: Messages, Operator Chat and Chat History. Operator Chat is the means on their portable device that allows the administrators to converse with their operators. Apart from this they can switch to Chat History option and view the transcripts of their past conversations up to the most recent one. The Message option features deals with messages sent to you in the period when you as well as your operators were offline. This option receives messages both from operators and from customers.

As any device with a strong orientation on function rather than form and look, this application doesn’t boast any exquisite graphics, but rather one adequate to the tasks it is designed to implement. Instead, this rather simple interface gives the advantage of higher and more reliable operations and excludes such drawbacks as freezes, extensive loading time and crashes.

The manufacturer’s website database contains many articles and video with most detailed explanations on this application’s usage, so the users can find answers to all their questions here.

Apart from its not very attractive interface graphics that is well compensated by more reliable functioning of the software, this application has no other feature that needs to be improved. And chat administrators will definitely greatly benefit with the use of this AliveChat application.